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Responsible Gaming

Gambling at its best is a form of entertainment. We want to make sure it stays that way for everyone who plays with us — and that anyone who needs support can find it quickly and without judgement.

Need help now? Call 1800 858 858 — free, confidential, 24/7 (Australia)

Our commitment

We are committed to providing a safe gambling environment where players can enjoy games without harm.

Your control

Every player has access to free tools that put them in full control of their spending, time, and access.

No judgement

If you need to step back or get help, we will support you — not question you or make it difficult.

Gambling is not a way to make money

All casino games are built on a mathematical edge that favours the house over time. This is not a secret — it is how the industry works. No betting system, strategy, or pattern of play can change the fundamental odds of any game. Every spin, hand, and roll is independent of what came before it.

Gambling with money you cannot afford to lose — in the hope of winning back losses or solving financial problems — is one of the most common paths into problem gambling. The only money you should ever gamble with is money you could comfortably lose and not miss.

If it is no longer fun, it is no longer a game. Step away.

Built into your account

Your Responsible Gaming Tools

All six tools are available free of charge in your account settings. They work immediately — no waiting period, no verification required to use them.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit. Once the limit is reached, no further deposits are accepted until the period resets.

Reducing a limit takes effect immediately. Increasing one requires a 48-hour cooling-off period — a deliberate pause built in to protect you from impulsive decisions.

Account Settings → Responsible Gaming → Deposit Limits

Loss Limits

Set a maximum amount you are willing to lose in a given time period. When your net losses reach the limit, your session ends automatically.

Loss limits work independently from deposit limits and give you a safety net even if you are using funds already in your account wallet.

Account Settings → Responsible Gaming → Loss Limits

Wager Limits

Cap the total amount you can wager per session, per day, or per week — regardless of wins or losses. This limits your overall exposure to risk.

Particularly useful for players who use bonuses frequently, as wager limits apply to both real money and bonus funds.

Account Settings → Responsible Gaming → Wager Limits

Session Time Reminders

Receive a notification after you have been playing for a set amount of time — 30 minutes, 1 hour, or any interval you choose.

Time passes differently when you are absorbed in a game. A simple reminder helps you make a conscious choice about whether to continue rather than playing on autopilot.

Account Settings → Responsible Gaming → Session Reminders

Cooling-Off Period

Temporarily close your account for a period you choose — 24 hours, 1 week, 1 month, or 3 months. During this time, you cannot log in or deposit.

Your account and balance are preserved. When the cooling-off period ends, you can resume playing. This is the right tool when you want a break but not a permanent exit.

Account Settings → Responsible Gaming → Take a Break

Self-Exclusion

Permanently or indefinitely close your account. No access, no marketing emails, no re-registration. This is a final, serious step designed for players who need it.

If you choose permanent self-exclusion, we will make every effort to ensure you cannot create a new account using the same personal details. Your real money balance will be returned to you.

Account Settings → Responsible Gaming → Self-Exclude, or contact Live Chat

Warning Signs

Recognise them early — in yourself or someone you care about

Spending beyond your means

Depositing money you cannot afford to lose — including rent, bills, or borrowed funds.

Chasing losses

Increasing your bets or continuing to play in order to win back money you have already lost.

Losing track of time

Playing for much longer than you intended without noticing how much time has passed.

Hiding it from people close to you

Concealing how much you gamble or how much you have lost from family or friends.

Gambling to escape problems

Using gambling as a way to cope with stress, anxiety, depression, or difficult life circumstances.

Neglecting responsibilities

Missing work, family commitments, or social obligations because of time or money spent gambling.

Feeling restless when not gambling

Becoming irritable, anxious, or distracted when you are unable to play.

Failed attempts to cut back

Trying to reduce or stop gambling repeatedly but finding yourself unable to follow through.

Healthy Habits

Eight practices that keep gambling enjoyable

Set a budget before you start

Decide in advance what you can afford to lose and treat it as the price of entertainment — not an investment.

Play with a time limit

Decide how long you will play before you start, and stick to it regardless of whether you are winning or losing.

Take regular breaks

Step away from the screen every hour. Make a drink, go for a short walk, or just sit away from the game for a few minutes.

Never gamble under the influence

Alcohol and gambling are a poor combination. Your judgement is impaired and your willingness to take risks increases significantly.

Balance with other activities

Gambling should be one small part of a varied leisure life, not the main event. Other hobbies keep perspective healthy.

Keep it fun

The moment gambling stops feeling fun and starts feeling like work, pressure, or necessity — that is the signal to stop.

Never borrow to gamble

Gambling with borrowed money — including credit cards, loans, or funds from family — dramatically increases the risk of serious harm.

Accept losses as the cost of play

Losses are not problems to be solved by playing more. They are a predictable part of gambling that all players experience.

Take a moment

Self-Assessment Questions

If you answer yes to two or more of these questions, it may be worth speaking to someone about your gambling habits. There is no shame in it — it is a sign of self-awareness, not weakness.

1

Have you ever gambled with money you needed for essential expenses like rent or food?

2

Do you find yourself thinking about gambling even when you are doing something else?

3

Have you tried to cut back on gambling and found it difficult to do so?

4

Do you gamble more than you originally planned to on a regular basis?

5

Have you borrowed money or sold possessions to fund your gambling?

6

Has gambling caused problems in your relationships, work, or finances?

7

Do you feel anxious, irritable, or depressed when you cannot gamble?

8

Do you gamble to escape from stress, worry, or feelings you would rather not face?

If you recognised yourself in any of these questions, speaking with a professional is a positive step — not a failure. The helplines below are free, confidential, and staffed by people who understand what you are going through.

Protecting Minors

Vegastars Casino is strictly for players aged 18 and over. We use age verification at registration and require identity documents before any withdrawal is processed. It is illegal for anyone under 18 to gamble.

If you share a device with children or young people, we strongly recommend using browser-level parental controls or dedicated filtering software to prevent access to gambling websites.

Parental Control Tools

GamBan

Blocks gambling sites across all devices

gamban.com

NetNanny

Family filtering and parental controls

netnanny.com

Gamcare Filter

Free filtering tool for UK households

gamcare.org.uk

BetBlocker

Free gambling blocker, 100+ countries

betblocker.org

Free & confidential

Support Helplines

Trained professionals are available at every one of these services — no referral needed, no registration required.

Gambling Help Online

Australia

1800 858 858

gamblinghelponline.org.au

24/7

Lifeline Australia

Australia

13 11 14

lifeline.org.au

24/7

GamCare

United Kingdom

0808 802 0133

gamcare.org.uk

24/7

National Problem Gambling Helpline

USA

1-800-522-4700

ncpgambling.org

24/7

Gamblers Anonymous

International

Online support only

gamblersanonymous.org

Online

BeGambleAware

United Kingdom

Online support only

begambleaware.org

Online

Gordon Moody Association

United Kingdom

Online support only

gordonmoody.org.uk

Online

Problem Gambling Foundation

New Zealand

0800 664 262

pgf.nz

24/7

18+

Gambling is strictly for adults aged 18 and over. It is illegal for anyone under this age to gamble, and it is illegal for us to knowingly allow it. If you suspect someone underage is using our platform, please report it to our support team immediately. If gambling is causing you or someone you know financial, emotional, or social harm, help is available right now — call 1800 858 858 in Australia or visit gamblinghelponline.org.au.